Payment Policy
This Payment Policy explains the accepted payment methods, billing procedures, and security measures used by Funnypawzy. By placing an order on our website, you agree to the terms outlined in this policy.
1. Company Information
Webshop name: Funnypawzy
Address: 44 Binswood Ave, Headington, Oxford OX3 8NZ, UK.
Email: info@funnypawzy.com
Phone: +44 113 459 0393
Customer service opening hours (GMT)
- Monday to Friday: 09:00 – 17:00
- Saturday & Sunday: Closed
2. Accepted Payment Methods
Funnypawzy accepts secure online payments through trusted third-party payment providers. Accepted payment methods may include:
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Paypal
Available payment methods may vary depending on your device or location within the UK.
3. Currency
All transactions on the Funnypawzy website are processed in British Pounds (GBP £).
If your bank account uses a different currency, conversion rates and fees may apply based on your payment provider’s terms.
4. Payment Security
Your payment security is extremely important to us.
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All payments are processed using encrypted and secure technology
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We do not store or have access to your full card details
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Payment information is handled directly by certified payment processors
Funnypawzy complies with industry security standards to ensure safe transactions.
5. Payment Confirmation
Once your payment is successfully completed:
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You will receive an order confirmation email
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Your order will move into processing status
If payment fails or is declined, your order will not be processed. Please check with your payment provider and try again.
6. Billing Information
Customers are responsible for providing accurate billing details during checkout.
Incorrect or incomplete billing information may result in:
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Payment failure
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Order delays
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Order cancellation
Funnypawzy is not responsible for issues caused by incorrect billing details.
7. Fraud Prevention
To protect our customers and business:
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Orders may be reviewed for security verification
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Suspicious or fraudulent transactions may be cancelled
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Additional verification may be requested
We reserve the right to refuse or cancel orders suspected of fraudulent activity.
8. Refunds
Refunds are processed in accordance with our Refund & Returns Policy.
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Refunds are issued to the original payment method
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Processing times typically range from 5–10 business days
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Actual refund timing may depend on your bank or payment provider
9. Payment Disputes & Chargebacks
If you experience any payment-related issues:
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Please contact us before initiating a chargeback
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Our support team will work to resolve the issue quickly
Unauthorised chargebacks may result in account restrictions.
10. Pricing Accuracy
We strive to ensure all pricing is accurate. However, in rare cases:
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Pricing errors may occur
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We reserve the right to cancel orders affected by incorrect pricing
If this happens, you will be notified and issued a full refund.
11. Contact Us
For any payment-related questions or concerns, please contact:
Webshop name: Funnypawzy
Address: 44 Binswood Ave, Headington, Oxford OX3 8NZ, UK.
Email: info@funnypawzy.com
Phone: +44 113 459 0393
Customer service opening hours (GMT)
- Monday to Friday: 09:00 – 17:00
- Saturday & Sunday: Closed
This Payment Policy applies to all transactions made on the Funnypawzy website.